Your Privacy Matters
At HearthAlbum, we believe your family memories are sacred. This policy explains how we protect your data and respect your privacy.
Last updated: January 15, 2026
Privacy at a Glance
Information We Collect
We collect only the information necessary to provide you with a great experience:
- Account Information: Your name, email address, and profile picture when you sign up.
- Photos and Media: The photos, voice notes, and captions you upload to your albums.
- Usage Data: How you interact with the app to improve our service (anonymized).
- Payment Information: Processed securely through our payment partners; we never store card details.
How We Protect Your Data
Security is at the core of everything we build:
- Encryption: All data is encrypted in transit (TLS 1.3) and at rest (AES-256).
- Secure Storage: Your photos are stored in enterprise-grade cloud infrastructure with redundancy.
- Access Controls: Only you and the people you invite can access your albums.
- Regular Audits: We conduct regular security audits and penetration testing.
How We Use Your Data
We use your information solely to provide and improve our service:
- Provide the Service: Store and display your photos, enable sharing with family members.
- Improve Features: Analyze usage patterns (anonymized) to make the app better.
- Send Notifications: Reminders, updates, and important account information (you can opt out).
What We Never Do
- ❌ Sell your data to third parties
- ❌ Use your photos for advertising
- ❌ Train AI models on your content
- ❌ Share your information without consent
Your Rights
You have full control over your data:
Access
Request a copy of all data we have about you.
Correction
Update or correct any inaccurate information.
Deletion
Request complete deletion of your account and data.
Portability
Export all your photos and data in standard formats.
Cookies & Tracking
We use minimal cookies essential for the service:
- Session Cookies: Keep you logged in securely.
- Preference Cookies: Remember your settings (theme, language).
- Analytics: Anonymous usage data to improve the app (can be disabled).
We do not use third-party advertising cookies or tracking pixels.
Contact Us
If you have any questions about this Privacy Policy or your data, please contact us:
Email: [email protected]
Data Protection Officer: [email protected]
We aim to respond to all privacy-related inquiries within 48 hours.